In 2012 RUH agreed a managed service contract and Fujifilm installed SYNAPSE® PACS, Mobility and 3D. After five years of forging a true and trusted partnership with Fujfilm, at the end of 2018 Royal United Hospitals Bath (RUH) decided to continue the relationship for a further five years. The new deal incorporates a move to Fujifilm’s latest HTML5 PACS SYNAPSE® 5 and implements Fujifilm’s TeraMedica Vendor Neutral Archive (VNA), alongside the existing solutions.

“Our reporting equipment throughout the department was in need of updating” said Ynyr Hughes-Roberts, Consultant Radiologist and CCIO.  “We wanted to migrate our data into a VNA to futureproof the enterprise and progress towards image sharing.  Upgrading to a thin client in the form of SYNAPSE® 5 and updating our voice dictation software will make reporting faster and as a result more productive.  We also wanted a home reporting solution, which we think is essential to allow flexible working and improve patient care with subspecialty opinions.  Fujifilm provided the managed service workstations we needed, and tailored each for their intended use.”

RUH are driving their enterprise imaging strategy by integrating their EPR with the SYNAPSE® portfolio, which will provide all clinicians across the enterprise access to patient records and imaging. The power and speed of server side rendering has enabled radiologists to have state of the art SYNAPSE® Home Reporting Solutions which are an exact replica of their office environment. 

“The new workstations are noticeably faster and more reliable, even whilst still running the previous software versions” said Ynyr.  “Once the new operating system, SYNAPSE® 5 and the latest voice dictation software is rolled out we expect to see even greater improvements!”

“We are very happy with the service and products delivered by Fujifilm, and would recommend them to any other institution looking to change their PACS system.  It has been a pleasure to deal with the Fujifilm team, who are knowledgeable, engaging and excellent communicators.”

Photo credits L to R:
Paul Newman – Fujifilm Medical Informatics Sales Specialist
Graham Robinson (sitting down) - Consultant Radiologist
Ynyr Hughes-Roberts - Consultant Radiologist & CCIO
Craig Forster (arms folded) - Head of Radiology